Robert Gordon, Assistant Deputy Minister, Spectrum Management and Regional Operations, challenged the Ontario Region to help make the Department of Communications a more modern organization, during his visit July 25 to the Ontario Regional Office.

Gordon told 125 employees at the special staff meeting in Milton, Ontario, that rapid developments in communications systems make it important for the Department to be up to date and capable of adapting to the new realities of the workplace.

The Mission Statement's operating principles should serve as guidelines to achieve this objective, Gordon said.

Gordon went on to congratulate regional staff, particularly those involved in Spectrum Operations, for their excellent performance, which was recognized in the Auditor General's 1988 report.

"Accomplishing those things that are required of us to improve our services to Canadians is essential. And it is necessary that we include regional perceptions when defining our policies and services if we wish to pursue this objective," said Gordon.

He added that the Department should use the communications expertise it has acquired across the country to improve operations, providing an environment for staff conducive to the pursuit of excellence.

The Mission Statement should serve as a reference guide for management and staff well beyond the celebrations of the 20th anniversary of the Department, Gordon said.

"Everyone should feel responsible for improving the work environment and contribute to the quality of the service we offer. Management must find time to communicate effectively with staff and recognize personnel achievements."

Gordon also reviewed the Department's agenda for the coming months and spoke to staff about a number of issues, such as the high cost of living in the Metropolitan Toronto area and the resulting high turn-over rate of staff.